Services and specialists
"Do you do teeth whitening?" "Is there a pediatrician on Saturdays?" One item per service or specialist, and it compares them.
For clinics and practices
Patients ask the same things before they book: which services you offer, which insurance you accept, what a consultation costs, how to prepare for a test. Your website's chatbot answers them from your own content, so your front desk can look after the patients in the room.
What it answers
Each answer comes from what you load in your panel: your services, your hours, your prices, your instructions.
"Do you do teeth whitening?" "Is there a pediatrician on Saturdays?" One item per service or specialist, and it compares them.
"Do you accept my insurance?" "How much is a private consultation?" The plans you accept and your prices, as you publish them.
"Do I need to fast for the blood test?" "What should I bring?" Your preparation instructions, the same way every time.
"Are you open at lunchtime?" "How do I book?" Your hours per location and the link or number to book an appointment.
A patient writes in English, French or German and gets the answer in that language, even if your content is only in yours.
Questions about a patient's own health are for your staff: when your content does not cover a question, the chatbot offers a person or takes a message.
How it works
Texts, questions and answers, PDF files or the pages of your website, which it reads again every day. It answers only from what you give it.
Copy your installation script from the panel and paste it on your website. The chat appears on every page, with your colors and your logo.
When it does not know an answer or the visitor asks for a person, it hands the chat to your team. Outside your hours, the visitor leaves a message that reaches you by email.
Questions
No. It answers only from the general information you load (services, hours, prices, preparations). Load nothing about individual patients: questions about a patient's health go to your staff.
Yes. The chatbot takes the appointment request in the chat (service, preferred day and time of day, name and phone), shows the patient a summary to confirm and sends you the request by email and, if you want, to Zapier, Make or n8n; your staff confirms the time. Booking straight into your scheduling system is not available yet. How it works.
No. It answers only from the content you load. When your content does not cover a question, it says so and offers a person of your team.
You pay per conversation, not per seat or per resolution, and every plan includes live chat with your team. All prices are on the pricing page, and you can try it free, without a card.
No. The chat opens on your website, on a computer or a phone. Visitors write in their language and get the answer in it.