Products and prices
"Which frames do you have under 100?" "What is the difference between these two lenses?" It compares your products by what you wrote about them.
For opticians and stores
A salesperson who knows your whole catalog
Before visiting your store, customers want to know if you have it, how much it costs and when you are open. Your website's chatbot compares your products, explains your services and sends them to the right store, from your own content.
What it answers
From "do you have it?" to "where do I pick it up?"
Load your catalog as one item per product: name, price, features. The chatbot finds and compares them; it does not see your live stock.
Services
"Is the eye exam free?" "Do you fit contact lenses?" "How long do glasses take?" Your services, times and conditions.
Payment and financing
"Can I pay in installments?" "Do you accept my insurance for glasses?" The payment methods and plans you offer.
Warranties and returns
"How long is the warranty?" "Can I return them if they do not fit?" Your policies, the same answer for every customer.
Stores and hours
"Which store is in the mall?" "Are you open on Sunday?" Every store with its address and hours.
Your team to close the sale
When a customer is ready to buy or needs advice the content does not cover, the chatbot hands the chat to your team.
How it works
Ready in an afternoon
1. Give it your content
Texts, questions and answers, PDF files or the pages of your website, which it reads again every day. It answers only from what you give it.
2. Paste one line
Copy your installation script from the panel and paste it on your website. The chat appears on every page, with your colors and your logo.
3. Your team steps in when needed
When it does not know an answer or the visitor asks for a person, it hands the chat to your team. Outside your hours, the visitor leaves a message that reaches you by email.
Questions
Frequently asked questions
Does it know my stock?
No. It knows the catalog you load, not your live stock. For availability in a store, it offers a person of your team or the store's number.
I sell online on Shopify. Does it work?
Yes: you paste one line in your theme, without installing an app. The Shopify guide shows how.
Does it make up answers?
No. It answers only from the content you load. When your content does not cover a question, it says so and offers a person of your team.
How much does it cost?
You pay per conversation, not per seat or per resolution, and every plan includes live chat with your team. All prices are on the pricing page, and you can try it free, without a card.
Do my visitors need to install anything?
No. The chat opens on your website, on a computer or a phone. Visitors write in their language and get the answer in it.